SARA and PROCTOR

While it can also be applied more widely, the SARA model provides a good framework for identifying, understanding and responding to problems on an ongoing basis. Applying the SARA process can ensure that a crime problem is effectively identified and tackled, avoiding any waste of time and resources if only part of the actual problem is identified. SARA is also commonly used within the police service, so an understanding of the process may help partner organisations to work with the police to tackle local problems. The four stages are:

  • Scanning – spotting problems using knowledge, basic data and electronic maps.
  • Analysis – using hunches and information technology to dig deeper into problems’ characteristics and underlying causes.
  • Response – devising a solution, working with the community, wherever possible.
  • Assessment – looking back to see if the solution worked and what lessons can be learned.

PROCTOR (PROblem, Cause, Tactic or Treatment, Output and Result) is an acronym devised to enhance the SARA model by emphasising the importance of analysis throughout the problem solving process, not just in the second phase. Likewise, it reinforces the need to distinguish between outputs and results.