Terms and Conditions

  • Payment for all course are required within 30 days of the date of invoice.
  • Confirmation of your booking will be sent by email or post once we receive a completed training agreement form.
  • Fees are inclusive of registration with the awarding body.
  • Cancellation or transfers are required in writing.
  • Where Safe in Tees Valley Ltd; provide a bespoke course to a client, it may be re-scheduled by the client if at least 15 working days notice is given in writing.
  • Cancellation made within 7 days of the course date will be charged 50% +VAT of the total cost of the course and 100% + VAT if cancelled within 24 hours of the course date.
  • Notification required in writing can be sent by post, fax or email.
  • If a delegate is unable to attend a course, we would ask you to notify us as soon as possible in writing. A substitute delegate is always welcome.
  • In the rare event that Safe in Tees Valley has to cancel a training course. As much notice as possible will be given and where possible the client will be offered an alternative date or a full refund.
  • Safe in Tees Valley Ltd reserves the right to cancel or reschedule a course due to insufficient delegates.
  • Safe in Tees Valley Ltd accepts no liability, other than that which cannot be excluded by law, for personal injury or to property incurred as a result of training being delivered on the client’s premises.
  • Safe in Tees Valley accepts no responsibility for any system failure of equipment and software used for on site training and belonging to the client.
  • Safe in Tees Valley Ltd accepts no responsibility for travel and or accommodation arrangements of any course delegate.

1st Floor Hampdon House, Falcon Court, Westland Way, Stockton on Tees. TS18 3TS. T: 0845 271 3883 F: 0845 271 3880 E: info@safeinteesvalley.org