Terms & Conditions

• Payment for all course are required within 30 days of the date of invoice.
• Confirmation of your booking will be sent by email or post once we receive a completed training agreement form.
• Fees are inclusive of registration with the awarding body.
• Cancellation or transfers are required in writing.
• Where Safe in Tees Valley Ltd; provide a bespoke course to a client, it may be re-scheduled by the client if at least 15 working days notice is given in writing.
• Cancellation made within 7 days of the course date will be charged 50% +VAT of the total cost of the course and 100% + VAT if cancelled within 24 hours of the course date.
• Notification required in writing can be sent by post, fax or email.
• If a delegate is unable to attend a course, we would ask you to notify us as soon as possible in writing. A substitute delegate is always welcome.
• In the rare event that Safe in Tees Valley has to cancel a training course. As much notice as possible will be given and where possible the client will be offered an alternative date or a full refund.
• Safe in Tees Valley Ltd reserves the right to cancel or reschedule a course due to insufficient delegates.
• Safe in Tees Valley Ltd accepts no liability, other than that which cannot be excluded by law, for personal injury or to property incurred as a result of training being delivered on the client’s premises.
• Safe in Tees Valley accepts no responsibility for any system failure of equipment and software used for on-site training and belonging to the client.
• Safe in Tees Valley Ltd accepts no responsibility for travel and or accommodation arrangements of any course delegate.